Never run out again!

Did you know that you can get your pet’s favorite food auto-shipped to your home every single month? Automate your shopping and save money at the same time! Have questions? Read our FAQs below.

Have questions? We have answers.

Why should I use AutoShip?

•    Automatic product discounts. 
•    Free Shipping on most products. 
•    Home delivery – when you need it.
•    Pause, skip, or delay shipments. 
•    Cancel anytime with no fees.
•    Never worry about running out again!

How do I sign up for AutoShip?

•    Click the AutoShip option on a product page, in the cart or during checkout.
•    Once you’re ready to checkout, click “Proceed to Checkout”
•    Select your pet or horse. 
•    Choose frequency (example: shipped every 4 weeks).

What if my AutoShip order is a prescription requiring refills from my veterinarian?

•    Your AutoShipment will still be placed and we will contact your clinic for a prescription at that time if refills are needed from your veterinarian. 
•    If your veterinarian denies the refill request you will be notified via email. 
•    Your credit card will not be charged and the product will not ship. 
•    Your AutoShip frequency will remain the same. 
•    Your next recurring shipment will be ordered on the date shown in your account. 

Address

4042 Route 203
North Chatham, NY 12132
Click here for directions.

Our Hours

Mon: 8:00am-5:00pm
Tues: 7:00 am-7:00 pm
Wed: 7:00am-5:00pm
Thurs: 7:00am-7:00pm
Fri: 8:00am-5:00pm
Sat: 8:00 am - 1:00 pm
Sun: Closed

Contact Us

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We've simplified shopping for your pet's food and medication.